Shipping Policy

Processing Time: Orders are processed and shipped within 2-4 business days.

Shipping Methods: Standard shipments within the continental U.S. are sent via USPS Priority Mail.
Upon request, FedEx or UPS can be used for priority shipments.

Shipping Costs: Orders incur a flat rate of $8.

Shipping Insurance: Packages are insured for damages up to $50.

International Shipping: Currently, international shipping is not available.

 

Return Policy

All sales are final. We will not accept any returns or offer any refunds, at the moment.

 

Exchanges

Eligibility: Unused products in their original state can be exchanged within 30 days of purchase for the same credit value.

Used Products: Used products are not eligible for exchange.

 

Order Cancellations

Cancellation Window: Requests must be made within 24 hours of placing the order.

Process: Contact the Customer Service Department via email at poise112llc@gmail.com to request a cancellation.

For more detailed information or specific inquiries, it's recommended to contact Poise 112 Natural Hair Care directly through their customer service channels.